Frequently Asked Questions

Launched in August 2010, Rdio is headquartered in San Francisco and was founded by Janus Friis, one of the creators of Skype. Currently available in the US, Canada, Brazil, Germany, Australia, New Zealand, Spain, Portugal and Denmark, Rdio is funded by Atomico, Janus Friis through his investment entities, Skype and Mangrove Capital Partners.


TRAVELBOXE 101

What is TRAVELBOXE?

TRAVELBOXE is the new social travel network that makes it easy to organize, save and share authentic travel recommendations for all the world’s destinations — in a 'boxe'!

Who uses TRAVELBOXE?

Anyone who is interested in discovering or sharing personal travel recommendations about specific cities around the world.

Does TRAVELBOXE have a mobile app?

Coming soon. We will keep you posted on the release details for our iPhone and Android app!


Profile and Account Settings

How do I sign up for TRAVELBOXE?

To sign up for a free TRAVELBOXE account, click the "Join Travelboxe" button at the top of our homepage.

How do I change my personal information (my profile picture, email address, hometown, etc.)?

Go to your "Profile" under Account Settings and change any information you'd like.

How do I change my email and messaging notification preferences?

Go to "Notifications" under Account Settings to change your preferences.

Can I change my travel preferences once I enter them?

Yes! You can change your travel preferences at any time. Go to "Travel Preferences" in your Account Settings and click or un-click the icons that suit you.

What if I forgot my password?

Make sure you complete the security questions option in the "Password" section under Account Settings to help you retrieve your password if you forget it.

What is a friend?

A friend is someone you choose to connect with on the TRAVELBOXE network. You will receive updates through your activity stream/dashboard on what your friends are doing on TRAVELBOXE. You will also have access to all of their boxes marked “friends only.”

How do I unfriend someone?

Simply open your friend's profile (click on their name) and click the "Unfriend" button.


Messaging

How do I send someone a message through TRAVELBOXE?

Place your cursor over your profile pic at the top right of the screen and scroll down to the "Messages" option. Click on the pencil icon to write/send a new message to a friend on TRAVELBOXE. Remember: you can also contact your friends who are not on TRAVELBOXE yet, by "sharing" your boxes and recommendations through our share feature (which links to email and social networks).

How do I check my messages?

Place your cursor over your profile pic at the top right of the screen and scroll down to the "Messages" option to view messages you have received.


Boxes

What is a boxe?

A boxe is a virtual container for storing your specific recommendations about a city. Users can create 1 boxe per city and can add unlimited recommendations per boxe.

What is a boxe title?

The boxe title allows you to create a unique theme or name for that boxe. The title will be displayed to help people understand what sort of recommendations will be inside that boxe.

What is a boxe cover photo?

Select one cover photo for each boxe you create, which best represents that city to you. You have the option to upload one of your own photos or choose from one of ours after typing in your city in the search field.

How do I create a boxe?

Visit our HOW IT WORKS section for specific instructions on how to create a boxe.

How do I share my boxe?

Click into a boxe, click the "Share" button under the title. You can share via Email, Social Networks or through the TRAVELBOXE network. Visit our HOW IT WORKS section for more specific instructions on how to share your boxes.

How do I save a boxe?

Click into a boxe, click the “Save” button under the title. You’re saved boxes will show up on your dashboard under “My Saved Boxes.”

How to edit one of my boxes?

Click into a boxe, and click the "Edit Boxe" button just below the title.

How to delete one of my boxes?

Click into a boxe, click the "Edit Boxe" button just below the title and then click the red "Delete" button at the bottom of the page.

Can I have more than 1 boxe per city?

No, you can currently only create 1 boxe per city per user.


Recommendations

What is a recommendation?

A recommendation is an authentic suggestion from you about what to see, do or experience in a particular city. You can create recommendations in a number of categories including Arts & Culture, Food & Drink, Health & Beauty, Outdoors, Shopping, and Where to Stay.

How do I add a recommendation?

Click into a boxe, click the "Add a Recommendation" tab. Type in the name of the place you are recommending, upload a photo and follow the prompts to add your description/notes about that place. Visit our HOW IT WORKS section for specific instructions on how to create a recommendation.

Why do you only allow only 240 characters for each recommendation/description?

TRAVELBOXE is purposefully designed to help you and your friends access the best travel recommendations in a quick and easy way. We only allow 240 characters to help encourage our users to only include the most relevant and exciting information about a place.

How do I share a specific recommendation (and not an entire boxe)?

Click the "Share" icon on the right side of any recommendation to share it via email or social network. Visit our HOW IT WORKS section for specific instructions on how to share your recommendations.


Wishlist

What is a wishlist?

A wishlist is where you can store recommendations about places you want to go in the future.

How do I create a wishlist?

Click into a boxe you have already created (or create a new boxe for the city you'd like to start a wishlist for). Click on/highlight the "wishlist" option on the center bar, and then click the "Add to Wishlist" button to start adding places to your wishlist for that city.

Can I share my wishlist?

Currently you cannot share your wishlists.

How do I change a place from my wishlist to a recommendation?

To change a place on your wishlist to a recommendation you can simply click the check icon on the recommendation. You can edit the 240-character description for that recommendation at that time as well.